FAQs
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1. Eggs
-Benefit: Eggs are a great source of high-quality protein for pups. They contain essential amino acids that help build and repair muscle tissue, as well as support healthy skin and coat. Eggs are also rich in vitamins like B12, riboflavin, and folate, which support overall well-being.
2. Whole Wheat Flour
-Benefit: Whole wheat flour provides a good source of fiber, which aids in digestion and helps regulate bowel movements. It's also packed with B vitamins, minerals like iron and zinc, and complex carbohydrates that give pups long-lasting energy.
3. Cinnamon
-Benefit: Cinnamon is known for its anti-inflammatory properties and can help regulate blood sugar levels in pups. It also has antioxidants that support overall immune health. Plus, cinnamon can be beneficial for pups with arthritis, as it may help reduce joint pain.
4. Pureed Pumpkin
-Benefit: Pureed pumpkin is excellent for digestive health. It’s packed with fiber, which can help regulate digestion and soothe both constipation and diarrhea in pups. Pumpkin is also rich in vitamins A and C, which support eye health and immune function, as well as potassium, which promotes muscle health.
5. Spent Grain
-Benefit: Spent grain, a byproduct of brewing (typically barley, oats, or wheat), is rich in fiber, which promotes healthy digestion and regular bowel movements in pups. It also contains protein and essential vitamins like B vitamins, which help support muscle growth, energy levels, and overall vitality. Since it's a whole grain, spent grain can be a great source of slow-burning energy.
6. Blueberries
-Benefit: Blueberries are packed with antioxidants, which help fight free radicals and support a healthy immune system in pups. They're also low in calories and high in fiber, promoting healthy digestion. In addition, blueberries contain vitamins C and K, which contribute to healthy skin, coat, and bones, and they can support brain health in aging pups.
7. Honey
-Benefit: Honey is a natural source of antioxidants, which help boost a pup’s immune system. It also has anti-inflammatory properties and can soothe sore throats or minor allergies. Honey contains small amounts of natural sugars that can provide a quick energy boost, and it can help alleviate seasonal allergies when given in moderation due to its trace amounts of local pollen.
8. Olive Oil
-Benefit: Olive oil is rich in healthy monounsaturated fats, which promote a shiny coat and healthy skin in pups. It's also loaded with antioxidants, like vitamin E, that help reduce inflammation and support heart health. Olive oil can improve digestion and may help regulate weight when used in moderation, making it a great addition to a balanced diet.
9. Unsweetened Applesauce
-Benefit: Unsweetened applesauce is a good source of fiber, which promotes healthy digestion and can help prevent constipation in pups. It's low in calories and contains essential vitamins like vitamins C and A, which support immune function and eye health. Unsweetened applesauce also provides hydration due to its high water content and is a safe, natural sweetener for dog treats.
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We get our icing/ frosting powder is from Pastries4Pets which has the following ingredients:
Yogurt Powder, Tapioca Starch, Tapioca Maltodextrin, Coconut Milk Powder, Coconut Flour, Milk Solids, Apple Pectin
We use their food coloring as well as some human food coloring for more vibrant colors.
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All of our bones and cookies will last up to 15 months at room temperature. Store in a cool, dry place. You may refrigerate/ freeze your treats, but it is not necessary. After time, the icing will fade in color but the treat is still okay to feed your pet.
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Cakes, pupcakes, and our soft baked treats are to remain refrigerated for up to 5 days. After that time span, freeze your cakes, pupcakes, and soft baked treats for a later date. Please order your custom cakes, pupcakes, and soft baked treats 2-3 days in advance. We recommend delivery for the day you plan to celebrate.
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At Lily and Max Pet Bakery, we take pride in offering personalized products tailored to your unique preferences. Please note that personalized items are crafted specifically for you and, as such, cannot be returned or exchanged unless there is a defect or error on our part.
Once an order for a personalized product is placed and confirmed, it enters production promptly to ensure timely delivery. Therefore, if you wish to cancel or modify your personalized order, please contact us as soon as possible. However, please be aware that once the production process has begun, the customer is responsible for the full cost of the personalized product.
We strive to maintain the highest standards of quality and accuracy in crafting personalized items. In the unlikely event that there is an error or defect with your personalized product, please contact us immediately, and we will work swiftly to resolve the issue to both parties satisfaction.
Thank you for your understanding and for choosing Lily and Max Pet Bakery for your personalized pet needs. If you have any questions or concerns regarding our personalized products policy, please don't hesitate to reach out to us.
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Turnaround
All orders are shipped within 2-3 business days hours Monday - Saturday 9am - 5pm. During sales or holiday periods we may be delayed even further due to an increase in orders.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
For all orders, shipping is a flat rate of $8. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Unclaimed Orders
Lily and Max Pet Bakery is not liable for online orders that are not picked up or scheduled for delivery. When placing an online order for local delivery that is not picked up on the due date, we will attempt to contact the customer via phone number provided and/or email provided. It is the responsibility of the purchaser to reach out within 1 business day of the scheduled date. Our cakes and treats are perishable so orders left past the time frame may be discarded and will not be refunded.
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❤️Handmade and hand-designed by the owners.
Note: there may be slight variations in the colors, wording, etc from what is pictured because all treats are handmade and decorated.
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Due to the perishable nature of dog treats, we do not accept returns. If you are not happy with your order or a product, please contact us within 7 days of receiving your order. We reserve the right to limit refunds and replacements.
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To get started with custom orders and/ or wholesale orders please place an order on our website. If you don’t see what you are looking for or have questions please send us an email at hello@lilyandmaxpetbakery.com.
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Contact Information
Have questions about our treats? Or perhaps questions about ordering? Feel free to reach out to us with any questions, comments, etc. We are here to help and want you to have an easy and enjoyable experience!
Email: hello@lilyandmaxpetbakery.com
phone Number: (936) 829-5459
Message us via Facebook or Instagram: @lilyandmaxpetbakery